Medical information

For medical information please call 800-587-3513 or email

Click here for an IBSA Pharma Medical Information Request Form

To Report Adverse Events

To report an adverse event please call 800-587-3513 or email

Patient Assistance Program (PAP)

IBSA offers a patient assistance program providing IBSA brand name medications to individuals who meet eligibility requirements. Eligibility is based on your annual household income and prescription insurance status. To see if you are eligible, complete and return the enrollment form. If you qualify, you will automatically be mailed your first 30-day supply. You will then be eligible to receive free medicine(s) for up to one year by calling to refill your prescription every month. You must re-enroll each year to remain in the program.

For more information on eligibility and how to enroll, visit